The Visitrack solution provides businesses with improved customer service, increased productivity, verified proof of visit, and higher quality by providing these capabilities:
- Electronic confirmation that field service employees are visiting every job site that is assigned each day
- Time tracking of job start to job completion for each and every job
- Verification of arrival times with reporting to show jobs that start on time or late arrivals
- Productivity tracking to detail the number of jobs completed per day, quality levels and other business performance metrics
- Job site information capture such as unit id’s serviced, follow up requests, special notations and more
- Alerts that are customized based on your specific business rules and can be sent via text message or email depending on your configuration
- High level monitoring for managers at headquarters as well as easy to use tools for field service employees with mobile devices such as smart phones, tablets, or laptops that have internet connectivity
Industries served by Visitrack:
- Pest Control
- Pool maintenance
- Field sales representatives
- Insurance adjusters
- Equipment maintenance such as refrigeration, HVAC, generators and more
- Inventory restock/planogram installers
- Portable restroom/waste maintenance
- Delivery companies
- Plumbing and electrical
- Construction crews
- Office copier or printer maintenance
- And more!
What makes Visitrack stand out above the rest:
- Leading edge technology utilizing RFID to track and monitor field assets and service requests
- Real-time record keeping and information tracking with proof of visit and specific details of the visit
- Verification of arrival times with reporting to show jobs that start on time or late arrivals
- Secure interface for only authorized users
- Highly customizable and configurable software that adapts to YOUR business rules
- Visibility for managers to see high level productivity and also drill down to a specific field employee or job site to identify and isolate issues
- Instantaneous alerts that are configured based on your business rules
How is Visitrack better than a GPS tracking solution?
Visitrack goes a step further than the routine GPS tracking applications. Visitrack uses RFID to identify down to the specific unit to be serviced. GPS tracking can only get within a range, but RFID can 100% confirm not only the proof of visit but also that the specific unit to be serviced was visited by the field employee, and note the time accurately.
